Vouchers - questions and answers

Buy coupons
Vouchers can be bought like regular items. Once you have purchased a voucher and it has been unlocked after successful payment, the amount will appear under your shopping cart. Now you can send the desired amount by e-mail via the link "send voucher".
How to send coupons
To send a voucher, please click on the link "Send Voucher" in your shopping cart. In order to send a voucher, we need the following information from you: First and last name of the recipient. A valid e-mail address of the recipient. The desired amount (also partial amounts of the credit).
A short message to the recipient. Please check your details again before sending. You always have the option to correct your details before sending.
Shopping with coupons.
Once you have a balance, it can be used to pay for your order. During the order process you have the opportunity to redeem your credit. If the balance is below the value of the goods, you have to choose the preferred method of payment for the difference. If your balance exceeds the value of the goods, the remaining balance will of course be available for your next order.
Book vouchers.
If you have received a voucher by e-mail, the amount can be credited as follows:
1. Click on the link given in the e-mail. If you do not yet have a personal account, you have the option to open an account.
2. After adding a product to the cart, you can enter your coupon code there.
In case of problems:
If there are problems with a voucher contrary to expectations, please contact us by e-mail: office@piratin.at Please describe the problem as exactly as possible, important information includes: customer number, the coupon code, error messages of the system and the browser used